Microsoft Services
Microsoft Services – Service Issue
Users may be unable to connect to multiple Microsoft 365 services.
Potentially impacted services include:
- Microsoft Outlook
- Microsoft Teams
- SharePoint Online
- Microsoft Copilot 365
- Microsoft Defender XDR
Scope of impact
This issue may affect users attempting to access the affected Microsoft 365 services.
Microsoft has redistributing connection traffic across their worldwide infrastructure, and are moving additional traffic off the affected infrastructure to further reduce load. They’ve also restarting affected servers to return them to service. In parallel, they are investigating whether the elevated traffic reflects a genuine increase in requests or a shift in how traffic is being routed across their infrastructure.
Next update by:
Next update by: Thursday, November 12, 2026, at 4:00 PM
We are currently experiencing issues with Microsoft Services.
Microsoft has identified connectivity errors occurring on a portion of Exchange Online infrastructure which receives and processes users’ access requests. They are collecting networking logs to review to further investigate the source of these errors and confirm their next steps.
Next update by: Thursday, November 12, 2026 at 2:00 PM ABT
ITS is actively investigating and working to resolve the issue as quickly as possible.
We will provide updates as more information becomes available.
Thank you for your patience.