Emergency PeopleSoft outage: October 31 to November 2

Entretien planifié

PeopleSoft will be unavailable from 10 p.m. on Saturday, October 31, until 6 a.m. on Monday, November 2 while ITS completes emergency maintenance related to Alberta’s time zone change.

During the PeopleSoft outage Finance, Human Resources, Campus Solutions and myStudentSystem will be unavailable to all users.

mêskanâs will remain available.

Impact on students
During the outage, students will be unable to access myStudentSystem, including the ability to:
View class schedules, final exam schedules, grades, academic records and other student information.
Add, drop or withdraw from classes.
View or manage waitlists for upcoming terms.
Access academic advisement reports or other services that rely on myStudentSystem.
Complete other transactions or requests normally available through myStudentSystem.

Prospective students and applicants will also be affected:
Applications for admission cannot be submitted.
Applicants will be unable to check their application status, accept admission offers, upload required documents or pay admission confirmation deposits.
Admission decisions, application processing and related communications may be delayed.

Other impacts:
Student payments may not appear on accounts until service is restored.
Student refunds, payment plan withdrawals, and certain financial aid processes may be delayed.
Some new students may experience delays receiving their MacEwan account credentials.

ITS expects service to be restored by 6 a.m. Monday. We will share updates if the outage timing changes.

3 services concernés: